Our 60-Day Guarantee
We want you to be completely happy with Sugar Nature. If you are not satisfied for any reason within 60 days of receiving your order, you can request a refund of your purchase price — even if the bottles are empty.
How to Request a Refund
- Email support@sugarnatureofficial.com or call +1 (888) 407-3162 within 60 days of receiving your order.
- Include your order number and the email used at checkout.
- Our team will confirm your request and give you return instructions.
- Once your return is received, your refund is processed to your original payment method.
Processing Time
Refunds are typically processed within 5 to 7 business days after your return is received. Your bank or card provider may take a few extra days to post the credit.
Shipping Costs
Original shipping charges and return shipping costs are not refundable.